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I posted to google.com
I made a mistake in empathy that cost me tens of thousands of dollars. It wasn’t a case of bad customer service or a botched partnership. It was something a lot simpler: I didn’t understand how people read…
February 2 2011, 10:25am | Comments »
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I posted to google.com
7 Communication Tips That Get You Noticed
Looking for a promotion, but your boss barely even knows your name? It’s a common problem, especially in today’s environment. Cost reductions and downsizing usually results in supervisors having 2-3 times the normal amount of reports. So, how…
November 10 2009, 3:30am | Comments »
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I posted to google.com
How To Persuade Your Users, Boss or Clients
Whether you are getting a client to sign off on a website’s design or persuade a user to complete a call to action, we all need to know how to be convincing. Like many in the Web…
October 11 2009, 2:32am | Comments »
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I posted to google.com
Clear And Effective Communication In Web Design
By Steven Snell Communication is one of the foundational elements of a good website. It is essential for a positive user experience and for a successful website that truly benefits its owners. All types of websites are affected…
February 3 2009, 7:43pm | Comments »
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